Costa Cruises Earns Record Guest Satisfaction Level

Daniel Sacerio

Costa Cruises has achieved record guest satisfaction levels for its cruise vacations. In February, the Net Promoter Score recorded by guests onboard the fleet’s ships was 55 percent, the highest in the company’s recent history.

The NPS is a metric that measures the proportion of people that would recommend the product to a friend or colleague. The number ranges from -100 percent to +100 percent. An NPS above 50 percent is considered excellent.

“Our primary goal in our 70 years … Read the rest

Costa Cruises Launches New Exotic Itineraries in Asia for Winter 2017/18

Daniel Sacerio

Costa Cruises is launching new exotic itineraries in Asia open to North American cruisers during the 2017-2018 winter season.

With its ongoing focus on creating new and innovative vacation options for travelers, the Italian company is offering several new cruises to some of the most exotic destinations in Thailand, Malaysia and Cambodia onboard Costa Victoria, and in Japan, Taiwan and South Korea with Costa neoRomantica.

“Our new Asian itineraries are the result of a continuous dialogue with our guests … Read the rest