Ingham Arrives

The historic Coast Guard cutter Ingham arrived Tuesday, Nov. 23, in Key West, Fla. Photo by Andy Newman.

Zagat’s Cruise Line Survey Is Flawed

Public relations people love surveys. If your client gets rated in the top five of anything positive, that automatically merits a press release. However, the problem is that PR folks tend not to look too closely at a survey if it’s positive toward a client. But sometimes it’s good to question a survey — especially one that is obviously flawed.

MarketingSpeak — The Trouble with Drivel

My mother always used to tell me, “If you can’t say something nice, don’t say anything at all.” What I’d like to say to some self-anointed marketing mavens is, If you can’t say anything smart, don’t say anything. Please!